چکیده مقاله
The rise of intelligent chatbots has significantly influenced HR processes, particularly in interviews, evaluations, and employee motivation This study explores their impact, benefits, and challenges through empirical research and case studies In recruitment, chatbots enhance efficiency by automating screening, scheduling, and candidate engagement, though concerns remain about their ability to assess nuanced human qualities For performance evaluations, AI driven chatbots enable continuous, data driven feedback, improving transparency and development opportunities However, their effectiveness depends on integration quality and AI training In employee motivation, chatbots provide personalized support and recognition, fostering engagement through behavioral science principles Yet, human interaction remains crucial for complex motivational needs Key challenges include data privacy, ethical considerations, and the need for hybrid human AI models The study concludes with recommendations for optimizing chatbot deployment in HR, emphasizing ethical AI design, human oversight, and further research on long term effects Findings suggest that while chatbots improve efficiency and scalability, a balanced approach is essential to maximize their benefits in workforce management
کلیدواژهها
نویسندگان
Mahdi Manouchehri
MSc Student in Computer Engineering, Department of Computer Engineering, Sharif University of Technology, Tehran, Iran
شیوه ارجاع
Manouchehri, Mahdi,1404,AI Chatbots as Strategic Tools in Recruitment, Feedback, and Employee Support Systems,The 12th International Conference on Management, Accounting, Banking and Economics in Iran,Mashhad
ارائهشده در
مجموعه مقالات دوازدهمین کنفرانس بین المللی مدیریت، حسابداری، بانکداری و اقتصاد ایران25 مرداد 1404 · مشهد