تصویر Soheila Amirvedaei
پروفایل پژوهشگر

Soheila Amirvedaei

۱مقاله
۰کنفرانس

مقالات Soheila Amirvedaei

مقاله کنفرانسی سال ۱۴۰۳ ۲۹۵ مشاهده

Investigating the Impact of Electronic Customer Relationship Management (E-CRM) on Customer Satisfaction in Heavy Automotive Companies Based in Tehran with the Mediating Role of Customer Experience

Modern technologies, such as Electronic Customer Relationship Management E CRM , play a crucial role in…

E-CRMCustomer SatisfactionCustomer Experience