Satisfaction

Investigating the Importance of Electronic Services of Banks on Customers Satisfaction based on Kano Model(Case study of Mashhad city bank)

The benefit of banks like any other economical enterprise is in customers’ satisfaction Banks have become able to offer new services to their custome…

Perceived Atmosphere of Public Transport and Customer’s Satisfaction: an Attitudinal Study

The understanding of the daily experience of the public transport users is aninteresting aspect to investigate It is useful to the public transport c…

Application of Information Technology Techniques in Design of a CRM Model for Telecommunication Company

Nowadays, Customer Relationship Management in short CRM is gaining more and more importance due to the competitive market Most developing countries w…

The Effect of Destination Image on Tourist Satisfaction, Intention to Revisit and WOM: An Empirical Research in Foursquare Social Media

Creating positive image of the destination through internet and social media and improve the image can affect tourists satisfaction and their intenti…

A model of customer loyalty in the retail banking market

Customer Relationship Management and its use in Insurance Industry

In today s world we should speak about the mature and developed markets which have different features compared to the previous ones, and can point ou…

Childbirth Satisfaction in women based on the Tiznobaik Model (TM, 2019): Designed by a qualitative study

Background: Childbirth Satisfaction is a topic of increasing interest and is an essential component of quality of obstetric care The previous studies…

Analysis and explanation of cognitive and emotional approach in attracting and satisfying tourists to nature tourism destinations (case study: Chabahar Free Zone)