چکیده مقاله
Performance improvement requires measurement So, a suitable framework should be proposed to measure the organization's status in terms of knowledge management KM KM must be measured to successfully implement other KM processes Accordingly, this study provided an algorithm to evaluate the KM performance of Iranian companies The steps of the proposed algorithm were identifying KM key success factors, determining the degree of importance of the key success factors mentioned in various references, modeling a balanced scorecard BSC , developing a qualitative framework for evaluating KM performance, and quantitatively evaluating KM performance through the integrated approach of DEMATEL AHP and VIKOR 46 key factors were identified by implementing the algorithm After categorizing the factors under different perspectives of the BSC, factors with a lower degree of importance under each category were removed The BSC was then modeled according to the results Finally, the KMperformance of different units of the studied company was quantitatively evaluated The results showed that the quality control unit has the best KM performance among different units The project control, inventory control, construction engineering, and cooler shop units were ranked next, respectively Practical recommendations were then made
کلیدواژهها
نویسندگان
فریدون مقدس نژاد
دانشیاردانشکده عمران و محیط زیست , دانشگاه صنعتی امیرکبیر
Iman Abdolahkhani
Department of Industrial Engineering, Masjed Soleiman Branch, Islamic Azad University, Masjed Soleiman, Iran
احمد حداد
دانشجوی کارشناسی ارشدعمران-راه و ترابری , دانشگاه آزاد اسلامی واحد علوم و تحقیقات شاهرود
Shahab Gozinzadeh
Department of Political Science and International Relations, Shahreza Branch, Islamic Azad University, Shahreza, Iran
Davoud Ghandalipour
Department of Industrial Engineering, Masjed Soleiman Branch, Islamic Azad University, Masjed Soleiman, Iran
Golara Chaharmahali
Department of Industrial Engineering, Masjed Soleiman Branch, Islamic Azad University, Masjed Soleiman, Iran
Mitra Mohebbi
Department of Law, Masjed Soleiman Branch, Payame Noor University, Masjed Soleiman, Iran
شیوه ارجاع
Abdolahkhani, Iman and Gozinzadeh, Shahab and Ghandalipour, Davoud and Chaharmahali, Golara and Mohebbi, Mitra,1401,Providing a New Model for Evaluating the Knowledge Management (KM) Performance of Iranian Companies with the Integrated Approach of Balanced scorecard (BSC) and MCDM Methods (Case Study of Masjed Soleiman Oil and Gas Exploitation Company),The first international conference on key researches in management, accounting, banking and economics,Mashhad
ارائهشده در
مجموعه مقالات اولین همایش بین المللی پژوهش های شاخص در مدیریت، حسابداری، بانکداری و اقتصاد3 دی 1401 · مشهد