چکیده مقاله
In the dynamic realm of the airline industry, optimizing cargo operationsemerges as a critical challenge, necessitating a strategic approach tomanagement This research delves into the utilization of Key PerformanceIndicators KPIs as a fundamental tool for enhancing the efficiency,financial performance, customer satisfaction, safety, compliance, andsustainability of airline cargo operations Employing a mixed methodsapproach, the study combines quantitative analysis of cargo operationsdata with qualitative insights from industry experts, offering acomprehensive view of the strategic significance of KPIs The findingsilluminate the pivotal role of specific KPIs in driving operationalimprovements, revealing that a strategic, data driven approach to KPImanagement is essential for navigating the complexities of global cargologistics This research not only bridges the gap between theoreticalframeworks and practical application but also sets a foundation for futureinvestigations into the evolving challenges within the airline cargoindustry By highlighting the necessity of a comprehensive KPI drivenmanagement strategy, the study provides a blueprint for cargo operationsdirectors seeking to optimize operations, enhance competitiveness, andmeet the increasing demands of global trade and environmentalsustainability The insights from this study are poised to contributesignificantly to the discourse on performance measurement and strategicmanagement in the airline cargo sector, offering a guiding framework forfuture advancements
کلیدواژهها
نویسندگان
SeyyedAbdolHojjat MoghadasNian
Tarbiat Modares University
Zeinab Sadat Serki
Payame Noor University
شیوه ارجاع
Moghadas Nian, Seyyed AbdolHojjat and Sadat Serki, Zeinab,1403,Enhancing Cargo Operations Efficiency A KPI-Driven Approach in the Airline Industry,8th National Conference on Interdisciplinary Research in Engineering and Management,Tehran
ارائهشده در
مجموعه مقالات هشتمین همایش ملی تحقیقات میان رشته ای در علوم مهندسی و مدیریت30 اردیبهشت 1403 · تهران