چکیده مقاله
Using the EFQM paradigm as a guide, this research aims to investigate the link between TQM social and technical elements and their influence on organizational outcomes Furthermore, the research hypothesizes and examines a mediation model between social variables, technical aspects, and overall outcomes using structural equation modeling Partial Least Squares The research includes a sample of 116 Spanish companies that went through full evaluation procedures using RADAR logic The findings show that: 1 an open, flexible, and continuous improvement oriented culture, committed and involved leadership, and efficient human resource management TQM social factors have a direct and significant impact on the effectiveness of the quality system deployed TQM technical factors and on the results; 2 process management and improvement, alliances with suppliers and other partners, and resource management TQM technical facts have a direct and significant impact on the effectiveness of the quality system deployed TQM technical factors and on the results
کلیدواژهها
نویسندگان
seyed mohammadhossein mahdi
Affiliation: Master student of Information Technology Management, Azad University, Central Tehran Branch, Tehran, Iran
شیوه ارجاع
mahdi, seyed mohammadhossein,1400,The mediation impact of TQM technical elements in the systems of excellence management,The Second International Conference on Management and Industry
ارائهشده در
مجموعه مقالات دومین کنفرانس بین المللی مدیریت و صنعت8 بهمن 1400