چکیده مقاله
Hotel management is one of the largest business activities across the globe It is important due to theenormous increase in tourism worldwide during the last decades One of the most important challengesof hotel management is assigning hotel rooms to booking requests, aiming to maximize the number ofaccepted booking requests as a vital consideration for the hotel’s financial streams In this manner, thechallenges arise due to unpredictability of human behavior, such that a traveler can cancel their bookingrequest or otherwise, a traveler just show up without a previous reservation, known as walk in travelers This paper studies the hotel room assignment problem First, we proposed a model for the mentionedproblem; then, due to NP hard of the problem, we provided two heuristic algorithms to maximize thenumber of accepted booking requests To become more realistic, we consider cancellation and walk inassumptions in the hotel room assignment problem Therefore, the first algorithm, deals with the hotelroom assignment with and without cancellation assumption, and the second algorithm, considers thewalk in assumption as well To apply the algorithms results, a hotel placed in Lisbon, Portugal, as acase study is under investigation To better understand the effectiveness of considering the cancellationand walk in assumptions, the number of accepted booking requests is compared under the mentionedassumptions in our case study hotel
کلیدواژهها
نویسندگان
Reza Soleimanipour
Department of Industrial Engineering, Sharif University of Technology
Sarvenaz Jahanian
Department of Industrial Engineering, Sharif University of Technology
Mohsen Varmazyar
Department of Industrial Engineering, Sharif University of Technology
شیوه ارجاع
Soleimanipour, Reza and Jahanian, Sarvenaz and Varmazyar, Mohsen,1401,Heuristic algorithms for hotel room assignment problem with cancelationand walk-in assumptions,8th International Conference on Industrial and Systems Engineering,Mashhad
ارائهشده در
مجموعه مقالات هشتمین کنفرانس بین المللی مهندسی صنایع و سیستم ها16 شهریور 1401 · مشهد