Hamid Faraghian

Evaluation of the Effects of e-CRM on Customer Loyalty (Case Study: Esfahan Branch `s of Sepah Bank)

In today's competitive world, success is very close relationship with customer loyalty towards the organ…

An Evaluation to the Three-Layer ECRM&CRM Performance inBanking Sector, in Order to Help Anti-Money Laundering Systems

Nowadays many businesses have realized the importance of customer relationship systems to help the poten…