Moslem Habibi

Time Series Forecasting of Active Customers Using Sequence Models: A Comparative Evaluation

Active customer forecasting is crucial for software as a service SaaS companies to plan resources and un…

The Interaction of Employee Engagement and Customer Satisfaction: The Key to Sustainable Profitability in Manufacturing and Service Industries?

This study simultaneously examines the interactive effect of two organizational intangible resources, em…

Improving airport passengers’ customer experience by utilizing the concept of Smart Airports - Case study of IKAC International airport

In recent years, the aviation industry has experienced significant growth in the number of airports and…