علمی‌جو
حوزه علمی

Electronic Customer Relationship Management

مجموعه‌ای از مقالات و رویدادهای علمی مرتبط با «Electronic Customer Relationship Management» در نمایه علمی‌جو.

۳ مقاله ۰ کنفرانس ۳ ارتباط علمی
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مقالات حوزه Electronic Customer Relationship Management

مقاله کنفرانسی سال ۱۳۹۲ ۱,۷۹۲ مشاهده

The Effects of Electronic Customer Relationship Management on Customer Loyalty (Case Study: Pooya Negar Fanavar

With the increasing spread of electronic commerce, new opportunities have been created for companies and organizations to provide services to their c…

Customer Relationship ManagementCustomer LoyaltyElectronic Customer Relationship Management
مقاله کنفرانسی سال ۱۳۹۳ ۵۵۲ مشاهده

Quality of eCRM Services and Customer Satisfaction in Life Insurance Sector in India

Purpose: The purpose of this paper is to examine the quality of electronic Customer Relationship Management eCRM services offered by life insurance c…

Quality of ServiceCustomer SatisfactionLife Insurance Companies
مقاله کنفرانسی سال ۱۴۰۳ ۲۹۵ مشاهده

Investigating the Impact of Electronic Customer Relationship Management (E-CRM) on Customer Satisfaction in Heavy Automotive Companies Based in Tehran with the Mediating Role of Customer Experience

Modern technologies, such as Electronic Customer Relationship Management E CRM , play a crucial role in enhancing relationships between companies and…

E-CRMCustomer SatisfactionCustomer Experience