چکیده مقاله
Data Envelopment Analysis DEA is a powerful, non parametric technique thatallows the comparison of diverse decision making units DMUs and provides asummary measure of performance for each agency Due to the specialcircumstances faced by public agencies, this mathematical programmingtechnique is particularly suited for the assessment of public sector performance Public agencies have multiple and frequently conflicting objectives, and difficultto price inputs and outputs Also, public agencies operate in diverseenvironments with different service area characteristics and constraints Othertechniques that have been employed in the past include comparison of agencyperformance with the average agency DEA is distinguished by the fact that itcreates a best practice frontier and evaluates the performance of each agencyagainst that frontier This paper discusses the potential for DEA to makesignificant contributions to the evaluation of public sector investments in ITStechnologies
کلیدواژهها
نویسندگان
شیوه ارجاع
Kazemkhanlou, Hamid and Ahadi, Hamidreza,1394,An integrated (BSC-FDEA) framework for performance evaluation of intelligent transportation systems (ITS),The 14th International Conference on Traffic and Transportation Engineering,Tehran
ارائهشده در
مجموعه مقالات چهاردهمین کنفرانس بین المللی مهندسی حمل و نقل و ترافیک5 اسفند 1393 · تهران