چکیده مقاله
This study converts the 112 letter corpus of al Murājaʿāt into an auditable performance system and validates a KPI governed Unity Index Addressing the absence of scalable measures for dialogical ethics, cross school evidence flows, and institutional uptake, we adopt a mixed methods design: AI assisted content coding and discourse analysis at letter level; evidence flow modeling to quantify cross citation and Qurʾān–Sunnah harmonization; and psychometric validation inter coder reliability, EFA→CFA to confirm domain structure Findings show consistently high Dialogue Ethics performance e g , respectful tone, rebuttal without derision , strong Cross Reliance on Sunni authorities with sustained harmonization signals, and comparatively weak Institutionalization/Education and Governance/RACI domains e g , curriculum inclusion, reviewer participation, documentation completeness The Unity Index integrates these dynamics, revealing that civility and shared authority sourcing lift composite scores while limited organizational adoption constrains long run impact Theoretically, the work advances a measurement theory of dialogical kalām by specifying observable variables with reliability targets and thresholds Practically, it provides governance ready dashboards for curriculum policy, program accreditation, public communication risk control, and continuous improvement The framework transfers to adjacent management contexts: service quality gates and compliance dashboards in airline management; stakeholder trust controls in tourism and health tourism; and explainable, validated KPI programs in digital transformation initiatives
کلیدواژهها
نویسندگان
SeyyedAbdolHojjat MoghadasNian
University of Religions and Denominations
Mostafa JafarTayari Dehaqani
University of Religions and Denominations
Javad Mohammad Hoseini Taheri
University of Religions and Denominations
Nafiseh Haghighi
University of Religions and Denominations
SeyyedAbdolHamed MoghadasNian
University of Religions and Denominations
شیوه ارجاع
MoghadasNian, SeyyedAbdolHojjat and JafarTayari Dehaqani, Mostafa and Mohammad Hoseini Taheri, Javad and Haghighi, Nafiseh and MoghadasNian, SeyyedAbdolHamed,1404,Measuring Dialogue, Managing Unity: A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach,14th National Interdisciplinary Research Conference in Management & Humanistic Sciences,Tehran
ارائهشده در
مجموعه مقالات چهاردهمین همایش ملی تحقیقات میان رشته ای در مدیریت و علوم انسانی30 آبان 1404 · تهران