چکیده مقاله
In the highly competitive and dynamic airline industry, the strategic importance of training programs cannot be overstated This study delves into the deployment of Key Performance Indicators KPIs within airline training initiatives, aiming to explore their impact on enhancing operational efficiency, safety standards, and customer satisfaction Employing a mixed methods research design, the investigation combines quantitative analysis of KPI related data with qualitative insights from industry professionals to offer a comprehensive understanding of the strategic application of KPIs in training Findings from the study underscore the critical role of aligning training programs with organizational goals, leveraging technological innovations, and adopting a data driven approach to optimize training outcomes Insights from case studies of leading airlines further illuminate the practical implications of a KPI driven approach, highlighting its significance in achieving competitive advantage and long term success Comparative analysis reveals the necessity of adapting training strategies to diverse cultural and operational contexts, ensuring global applicability and effectiveness This research contributes to the literature on training and development and airline management by providing empirical evidence of the benefits of integrating KPIs into training strategies, offering actionable recommendations for airline executives and HR professionals Future research directions are proposed to expand the understanding of sustainable and technology enhanced training practices in the airline industry
کلیدواژهها
نویسندگان
Seyyed AbdolHojjat MoghadasNia
Tarbiat Modares University
Fariba Arvin Nasab
Islamic Azad University, Tehran Branch, Center
شیوه ارجاع
MoghadasNia, Seyyed AbdolHojjat and Arvin Nasab, Fariba,1403,Elevating Airline Performance through Strategic Training: A Comprehensive Analysis of Key Performance Indicators (KPIs),The 7th National Organization and Management Research Conference,Tehran
ارائهشده در
مجموعه مقالات هفتمین کنفرانس ملی پژوهش های سازمان و مدیریت31 اردیبهشت 1403 · تهران