چکیده مقاله
Delivering added value public e services often requires cooperation between two or more governmentdepartments In general, such cooperation is ensured by implementing interoperability betweenautomated business processes Although the existence of several works interested in public onlineservices in general, only few of them were focused on measuring interoperability degree, whether usedor required, to deliver them In this context, the objective of this paper is to propose a new qualityindicator for interoperability assessment of public integrated e services This indicator takes intoaccount three main aspects: interoperation potentiality, interoperation compatibility and operationalperformance Finally, to better illustrate how to use the proposed measurement method, we present apractical example of integrated public e service This work takes the case of a national library whichproposes an online registration service
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شیوه ارجاع
ELMIR, Badr and BOUNABAT, Bouchaib,1389,INTEGRATED PUBLIC E-SERVICES INTEROPERABILITY ASSESSMENT,5th international conference on e-commerce in developing countries with focus on export,Kish Island
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مجموعه مقالات هفتمین کنفرانس بین المللی تجارت الکترونیک در کشورهای در حال توسعه با رویکرد بر امنیت ECDC201328 فروردین 1392 · جزیره کیش