چکیده مقاله
Performance evaluation in big organizations plays an important role in recognition of strategic andoperational goals Regarding to this concept, some performance indicators and their communicationwith goals and activities must be assigned, measured and analyzed Nowadays information technologyis a main driver of any business, as you know business process of information technology is different As a result, managers of this section need to evaluate their performance of department with a differentmetric Since Performance Indicators for evaluating IT sector are too many in this paper we try tointroduce Key Performance Indicators for IT sector, relate them to plans and goals of organization andfinally represent some samples for that
کلیدواژهها
نویسندگان
Ali Divandari
Mellat Bank, Chief Executive Officer, Tehran, Iran
Mohammad Ebrahim Pourzarandi
Mellat Bank R&D Manager, Tehran, Iran
Samira Karimi
Mellat Bank, Tehran,Iran
شیوه ارجاع
Divandari, Ali and Pourzarandi, Mohammad Ebrahim and Karimi, Samira,1389,USING KPIS FOR STRATEGIC MANAGEMENT OF IT IN MELLAT BANK,5th international conference on e-commerce in developing countries with focus on export,Kish Island
ارائهشده در
مجموعه مقالات پنجمین کنفرانس بین المللی تجارت الکترونیک در کشورهای درحال توسعه1 فروردین 1389 · جزیره کیش