۱۱ رکورد مرتبط در نمایه علمیجو
Nowadays, in the e Business environment, companies are shifting their business strategies fromproduct oriented to customer oriented As companies' bus…
What do our customers know This is the fundamental question in customer knowledge management that emerged at the first decade of 21st century as the…
With the increasing spread of electronic commerce, new opportunities have been created for companies and organizations to provide services to their c…
Nowadays, Customer Relationship Management in short CRM is gaining more and more importance due to the competitive market Most developing countries w…
These days the usage of electronic marketing & internet, has been changed the customer relationship management, and the E CRM hasattracted many of co…
The banking industry around the world is undergoing drastic and dramatic changes, and with the spread of ebanking, it has become easier to record tra…
Customer churn has been a core research in Customer Relationship Management CRM studies in recent years Customer churn studies contains many aspects…
In today s world we should speak about the mature and developed markets which have different features compared to the previous ones, and can point ou…
Customers Relationship Management CRM is a broad term that covers concepts used by companies to manage their relationship with customers, including t…
This study aimed to measure the effect of information technology and customer relationship management capabilities on marketing performance an empiri…
